
What
forms of payment do you accept?
I accept most major credit/debit cards, cheque and cash.
Do I get any sort of guarantee?
All of our work is guaranteed. We follow up every single
service to ensure that the work
is completed to your satisfaction.
Is it easy to take advantage of our Pickup/Drop off
service?
You bet it is. Just schedule a time for your computer to
be picked up and once we have successfully solved your problem
we will call you to schedule its return. Most upgrades can be
done on the same day you bring your PC in and many repairs
are completed in about 48-72 hours. Contact me for
more details.
Is there anything I need to bring when
I drop off my computer for service at our location?
If you're bringing in a laptop in for service, remember
your power cable and the system discs that came with the
computer. For service of a desktop PC, just bring your system
and system discs along if you have them.
What do I need to know before I have a
Technician visit my home or office?
A person at least 18 years of age must be present during
the entire time period that services are provided. The Technician
must receive: full access to the computer(s) and/or peripheral(s)
to be serviced, access to your residence, your consent and
co-operation to enter your residence or business, a safe
working environment, working space and electrical power.
What can I expect when you comes
to my home or office?
Upon arrival, I will provide proper identification
if requested. I will ask you a number of questions
for the purpose of obtaining useful information to your
problem or situation. Once I have some enough information
I will begin work on the system and get you up and running
again as quickly as possible. |